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From the Novelty Team

Insights, perspectives, and announcements.

Perspectives from the engineers and leaders building enterprise software at Novelty Technology — the work we do, the problems we're solving, and the announcements worth sharing.

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Novelty Technology cover graphic for “Modernize Before the Core Becomes the Constraint,” showing portals, documents, reporting, and workflow services connected around a central data platform.
Engineering8 Min read

Modernize Before the Core Becomes the Constraint

A business-critical system does not have to be failing to need modernization. A practical look at when technical debt turns into business debt, and how to choose between preserving, refactoring, and rebuilding before the timing is chosen for you.

NT

Novelty Technology

EngineeringAug 26, 2026

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Novelty Technology cover graphic for “When AI Acceleration Outruns Software Assurance,” showing light trails accelerating into the distance beside engineers reviewing system dashboards.

Engineering

When AI Acceleration Outruns Software Assurance

AI-assisted development compresses the path from idea to working software, but production standards haven't moved. A practical view of how enterprise and healthcare teams can make assurance fast enough to keep up—without slowing experimentation.

6 Min

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Engineering

Series

By Novelty TechnologyAug 26, 2026

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Diagram showing fragmented healthcare data streams converging on the Novelty Technology mark and routing to member and provider portals, claims and EDI exceptions, and repricing workflows.

Engineering

The Backlog Is a Systems Problem Wearing an Operations Label

Backlogs and rising headcount often signal fragmented systems rather than an understaffed operation. A practical framework for TPAs to locate the workflows worth modernizing first, and to prove the value on one before expanding.

6 Min

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Healthcare

Series

By Jon W. HopkinsJul 30, 2026

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Novelty Technology SOC 2 Type II certified banner highlighting enterprise security, process maturity, and trusted delivery.

Announcements

SOC 2 Type II Compliant: An Enterprise Security Milestone

Novelty Technology is now SOC 2 Type II compliant. In this reflection, Susan Malla, CISO / Sr. DevOps Engineer, shares the security discipline, process maturity, and work behind the milestone.

3 Min

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Announcements

Series

By Susan MallaJun 24, 2026

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Evolution of software engineering from coding to design systems to artificial intelligence

Engineering

The Three Generations of Software Engineering

A CEO's view across nearly five decades of the profession — from high-level languages to object-oriented design to AI — and why each leap in abstraction changed what a small team of engineers could accomplish.

3 Min

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Engineering

Series

By Jon W. HopkinsApr 28, 2026

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The 100 Day Challenge banner featuring silhouettes of runners and the message “Healthier Together,” symbolizing Novelty’s internal health transformation.

Culture

The 100 Day Challenge: Healthier. Together.

At Novelty, health isn’t just a service we deliver, it’s a practice we commit to. The 100 Day Challenge reflects a belief that sustainable performance begins from within, where discipline, culture, and wellbeing shape how we work every day. Healthier. Together.

3 Min

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Culture

Series

By Pawan JoshiFeb 25, 2026

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Related Work

Explore the work behind these ideas.

What We Do

See the capabilities behind these ideas — product engineering, data and integrations, and operational software we deliver for enterprise teams.

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Healthcare Focus

Explore how we modernize claims, eligibility, and compliance-heavy workflows for payers and health organizations without destabilizing production.

See our healthcare work

TPA Operations

See the portals, validation tools, and automations we build for third-party administrators to clear manual queues and tighten SLAs.

See our TPA work
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