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From the Novelty Team

Insights, perspectives, and announcements.

Perspectives from the engineers and leaders building enterprise software at Novelty Technology — the work we do, the problems we're solving, and the announcements worth sharing.

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Novelty Technology cover graphic for “The Changing Role of TPAs,” showing a person processing paperwork transitioning to a connected platform with data, automation, and a verified outcome.
Leadership5 Min read

The Changing Role of TPAs

From administrative processing to technology-enabled delivery, the source of a TPA's value is shifting. A practical look at where client value comes from now, and why modernization, transparency, and human judgment define the service.

JH

Jon W. Hopkins

Chief Executive Officer — Oct 29, 2026

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Novelty Technology cover graphic for “What Does Responsible Acceleration Actually Look Like,” showing a connected sequence of requirements, code, validation, security, and results cards leading to a laptop.

Leadership

What Does Responsible Acceleration Actually Look Like?

AI speeds up implementation, but dependable software still depends on clear scope, judgment, continuous validation, security, and sound architecture. A practical look at what it takes to move faster without greater uncertainty.

5 Min

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Leadership

Series

By Krishna Shrestha — Oct 29, 2026

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Novelty Technology cover graphic for “When AI Acceleration Outruns Software Assurance,” showing light trails accelerating into the distance beside engineers reviewing system dashboards.

Engineering

When AI Acceleration Outruns Software Assurance

AI-assisted development compresses the path from idea to working software, but production standards haven't moved. A practical view of how enterprise and healthcare teams can make assurance fast enough to keep up—without slowing experimentation.

6 Min

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Engineering

Series

By Novelty Technology — Aug 26, 2026

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Novelty Technology cover graphic for “Modernize Before the Core Becomes the Constraint,” showing portals, documents, reporting, and workflow services connected around a central data platform.

Engineering

Modernize Before the Core Becomes the Constraint

A business-critical system does not have to be failing to need modernization. A practical look at when technical debt turns into business debt, and how to choose between preserving, refactoring, and rebuilding before the timing is chosen for you.

8 Min

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Engineering

Series

By Novelty Technology — Aug 26, 2026

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Diagram showing fragmented healthcare data streams converging on the Novelty Technology mark and routing to member and provider portals, claims and EDI exceptions, and repricing workflows.

Engineering

The Backlog Is a Systems Problem Wearing an Operations Label

Backlogs and rising headcount often signal fragmented systems rather than an understaffed operation. A practical framework for TPAs to locate the workflows worth modernizing first, and to prove the value on one before expanding.

6 Min

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Healthcare

Series

By Jon W. Hopkins — Jul 30, 2026

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Related Work

Explore the work behind these ideas.

What We Do

See the capabilities behind these ideas — product engineering, data and integrations, and operational software we deliver for enterprise teams.

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Healthcare Focus

Explore how we modernize claims, eligibility, and compliance-heavy workflows for payers and health organizations without destabilizing production.

See our healthcare work

TPA Operations

See the portals, validation tools, and automations we build for third-party administrators to clear manual queues and tighten SLAs.

See our TPA work
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